struct cudbg_buffer temp_buff = { 0 };
        struct sge_qbase_reg_field *sge_qbase;
        struct ireg_buf *ch_sge_dbg;
+       u8 padap_running = 0;
        int i, rc;
+       u32 size;
 
-       rc = cudbg_get_buff(pdbg_init, dbg_buff,
-                           sizeof(*ch_sge_dbg) * 2 + sizeof(*sge_qbase),
-                           &temp_buff);
+       /* Accessing SGE_QBASE_MAP[0-3] and SGE_QBASE_INDEX regs can
+        * lead to SGE missing doorbells under heavy traffic. So, only
+        * collect them when adapter is idle.
+        */
+       for_each_port(padap, i) {
+               padap_running = netif_running(padap->port[i]);
+               if (padap_running)
+                       break;
+       }
+
+       size = sizeof(*ch_sge_dbg) * 2;
+       if (!padap_running)
+               size += sizeof(*sge_qbase);
+
+       rc = cudbg_get_buff(pdbg_init, dbg_buff, size, &temp_buff);
        if (rc)
                return rc;
 
                ch_sge_dbg++;
        }
 
-       if (CHELSIO_CHIP_VERSION(padap->params.chip) > CHELSIO_T5) {
+       if (CHELSIO_CHIP_VERSION(padap->params.chip) > CHELSIO_T5 &&
+           !padap_running) {
                sge_qbase = (struct sge_qbase_reg_field *)ch_sge_dbg;
                /* 1 addr reg SGE_QBASE_INDEX and 4 data reg
                 * SGE_QBASE_MAP[0-3]